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DOVE Supports Efforts to Protect Transgender Persons
from Discrimination in Public Accommodations:

An Act Relative to Transgender Anti-Discrimination

DOVE stands in solidarity with LGBQT community members and in strong support for SB 735 and HB 1577, An Act Relative to Transgender Anti-Discrimination, sponsored by Senator Sonia Chang- Diaz and Representatives Byron Rushing and Denise Provost. This legislation would add “gender identity” to existing Massachusetts civil rights laws for public accommodations, which currently allow for the exclusion of transgender people. Here in Massachusetts, we should not allow for a class of people to be treated unfairly simple because of their identity.

DOVE has been in existence since 1978, providing a broad range of services and assistance for victims and survivors of dating and domestic violence as well as their children. DOVE works with adults, teens, and children of all gender identities who have been abused, emotionally and financially, as well as physically and sexually. DOVE’s services include crisis intervention, danger assessment and safety planning, supportive counseling, emergency shelter, and legal advocacy and representation. DOVE strives to educate individuals, families and the community at-large to help change the societal conditions that allow domestic violence to persist. Victims typically experience isolation and vulnerability, which take an enormous emotional, psychological, and financial toll. In 2015 DOVE began specific community outreach and education efforts to better serve LGBQ/T survivors of partner abuse.

In addition to providing responsive services, DOVE strives to address and work to change the societal conditions that allow domestic violence to persist. Through all of our programs and services, we work to support the health and wellbeing of individuals, families, and our communities. Being able to utilize public accommodations without discrimination is a basic element of daily citizenship that is currently being denied on the basis of gender identity. In a 2014 survey, 65% of transgender people living in Massachusetts reported experiencing discrimination in an area of public accommodation.¹

Transgender people face extraordinarily high levels of physical and sexual violence, whether on the streets, at school or at work, at home, or in other settings. More than one in four trans people has faced a bias-driven assault, and rates are higher for trans women of color and trans people of color. Transgender people also face disproportionate levels of poverty, homelessness, and unemployment while facing discrimination in employment, housing, public accommodations, health care, and abuse from police—all of which may increase their vulnerability to hate violence. Transgender people who are bullied, rejected, or discriminated against have a higher rate of suicide attempts.

All people in the Commonwealth, including transgender people, should be treated fairly and have the ability to access medical care, utilize public transportation, and go to the grocery store, among other activities, without fear of discrimination. No person should have to live in fear that they can be denied the opportunity to survive and thrive simply because of their gender identity. Gender identity is a basic civil right; our laws should fully ensure individuals’ freedom from infringement by governments, social organizations, and private individuals, and should further ensure one’s ability to participate in the activities of daily life in society without discrimination or repression.¹¹

Across the nation, 17 states, Washington D.C., and more than 200 cities and towns have passed non-discrimination laws protecting gender identity in public spaces. It’s time for Massachusetts law to expressly protect transgender people from discrimination in public spaces as well.

We urge our legislators to support this critically important update to Massachusetts non- discrimination laws that would fully protect transgender people from discrimination. We earnestly hope that our elected officials will make this important update and add public accommodations to our non-discrimination protections, and that members of our communities will visibly express and enact support for such protections and civil liberties.

Sue Chandler, MPH, MSW
Executive Director


¹ Discrimination and Health in Massachusetts: A Statewide Survey of Transgender and Gender Non-Conforming Adults (July, 2014), Project Voice.

¹¹Hate Violence Against Transgender Communities, National Coalition of Anti-Violence Programs; Suicide Attempts Among Transgender and Gender Non-conforming Adults, Williams Institute, January 2014;


Patriot Ledger Articles on Domestic Violence

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DOVE, Inc. ANNOUNCES New Board Members

Quincy, MA (September, 2015) – DOVE, Inc. (DOmestic Violence Ended) has elected 8 new individuals to its board of directors.  “I am excited by the expansion of our Board and look forward to working together to expand our services to the communities we serve. Our new members represent a wide range of backgrounds and professional arenas, including banking, finance, local government, communications, law, and philanthropy.  Their knowledge, skills, and experience will help us advance our mission to provide hope, healing, safety, and social change to diverse individuals, families, and communities impacted by domestic violence”, stated Betsy Hamel Lussier, Board President.

The new board members are:

  • Martie Dwyer of Stoughton, Randolph Savings Bank
  • Robert Flaherty of Scituate, Blackbaud
  • Alicia Gardner of Quincy, Norfolk County Registry of Deeds
  • Gerard Gould of Boston, Haemonetics
  • Robin Jarzembowski of Milton, Advocate
  • Mary Jo Murphy of Hingham, Germantown Neighborhood Center
  • Lynnette Nolan of Norton, IBM
  • Stephanie Perini-Hegarty, Esq. of Quincy, Perini-Hegarty & Associates, P.C.

They join a Board of the following members:

  • Betsy Hamel Lussier of Milton, Advocate, President
  • Helen Shiner of Quincy, Jack Conway & Associates, Clerk
  • Thomas DeGemmis of Scituate, State Street Corp., Treasurer
  • Lynn Bowman of Norwell, Blue Cross Blue Shield of Massachusetts
  • Betsy Cohen of Boston, Whole Health for Women & Men
  • Nancy Keating of Milton, The Centre Pilates
  • Christopher McCarthy of Norwell, State Street Corp.
  • Jack McKinnon of Westwood, Remaxx Way
  • Brian Palmucci, Esq. of Quincy, Quincy City Councilor
  • Patricia Novak Tenney, Esq. of Quincy, Falco & Associates

The focus of the Board’s work in the coming year, in partnership with staff and supporters, will be to envision and create concrete plans to secure a new Emergency Shelter. In addition, Board members will continue the work of the past several years to strengthen the organization’s financial health and plan for future programmatic growth.



Over the last 37 years, DOVE has sheltered nearly 5,000 families and answered more than 45,000 hotline calls.  DOVE provides community services in 17 cities and towns south of Boston and also works in partnership with the Quincy, Dedham, Holbrook, Milton, Norwood, and Randolph Police Departments, as well as with the Quincy District Court and Norfolk County Probate & Family Court.  All services are confidential, provided free of charge, and are available by appointment.

For more information, visit  or call

❖     24-hour Hotline: 617-471-1234 or 1-888-314-DOVE (3683)

❖     Community Advocacy & Prevention Services: 617-770-4065

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download pdf of Patriot Ledger article “Immigrant domestic violence victims face many barriers to getting help”




Norwood Hospital, DOVE, Inc., and the
Norwood and Dedham Police Departments
Announce Partnership to End Domestic Violence

DOVE_Norwood Hospital launch 2_3_15

Norwood, MA – February 9, 2015 – Norwood Hospital, DOVE, Inc. (Domestic Violence Ended), and the Norwood and Dedham Police Departments announce a partnership to bring comprehensive support services to victims of domestic violence in Norwood and Dedham.

The new partnership was kicked off on February 3rd with a discussion about domestic violence with local health and public safety officials at Norwood Hospital.  Attendees included Pamela Friedman, Chief of the Victim Witness Unit of the Norfolk County District Attorney’s Office, Chief William Brooks III from the Norwood Police Department, Chief Michael D’Entremont from the Dedham Police Department, Maureen Flores, Civilian Domestic Violence Advocate, Sue Chandler, Executive Director at DOVE, Mary Kinneman, Chief Nursing Officer at Norwood Hospital and Joan Jacobs, Norwood Hospital Community Benefits Advisory Committee Member.

The partnership to end domestic violence will include a weekly support group, facilitated by trained domestic violence specialists, and additional services as necessary, including crisis intervention, danger assessment and safety planning, supportive counseling, emergency shelter, legal advocacy and representation, and community outreach, education, and training, all provided by DOVE staff. DOVE will also be providing training for health and social service providers in the hospital and community about working with survivors.

In a 2013 24-hour Domestic Violence survey of Massachusetts, more than 2200 victims sought assistance in one day, with more than 900 of those victims being placed into emergency shelters or residences.  According to the survey, 560 calls were placed to Domestic Violence hotlines in one 24 hour period in Massachusetts alone.

“We believe it is important to provide this important service to the community, along with our partners at DOVE and the Norwood and Dedham police departments,” said Emily Holliman, president of Norwood Hospital.  “We see the physical and emotional damage caused by domestic violence in our Emergency Department and physician offices all too often. We hope this resource will help victims.”

“We are pleased to extend our resources and expertise to Norwood and Dedham in order to assist individuals who are experiencing abuse or violence from a dating partner or spouse,” says Sue Chandler, Executive Director of DOVE. “We do not tell a person what to do, but rather we support individuals in making their own decisions.  Our services are free, confidential, and offered with compassion and care.”

About Norwood Hospital

Norwood Hospital is a full-service, 263-bed community hospital for adults and children with a focus on delivering world-class health care along with the latest advances in technology and treatment options. Norwood Hospital is part of the Steward Health Care System LLC, the largest integrated community care organization in New England which combines over 3,000 physicians, 10 acute care hospital campuses, managed care, insurance programs, home care, an imaging operation, and a number of other post-acute services, to provide the most cost effective and highest quality of integrated patient care. Additional information is available at

About DOVE, Inc.


DOVE, Inc. is committed to partnering with diverse communities, families, and individuals impacted by domestic violence.  We promote hope, healing, safety, and social change by providing a broad range of preventive and responsive services.

Since 1978, DOVE has sheltered nearly 5,000 families and answered more than 45,000 hotline calls.  DOVE provides community services in 17 cities and towns south of Boston and also works in partnership with the Quincy, Randolph, Holbrook, Milton, Dedham, and Norwood Police Departments, as well as with the Quincy District Court and Norfolk County Probate & Family Court.  Services are provided by appointment.

For more information, visit  .
❖     24-hour Anonymous Hotline: 617-471-1234 or 1-888-314-3683
❖     Community Advocacy & Prevention Services: 617-770-4065


Pictured in attached photo from left-right: Sue Chandler, Executive Director at DOVE; Pamela Friedman, Chief of the Victim Witness Unit of the Norfolk County District Attorney’s Office; Chief Michael D’Entremont from the Dedham Police Department;  Joan Jacobs, Norwood Hospital Community Benefits Advisory Committee Member; Chief William Brooks III from the Norwood Police Department; Maureen Flores, Civilian Domestic Violence Advocate; Tom Ashenfelter, M.D., Chief of the Emergency Department at Norwood Hospital; Mary Kinneman, Chief Nursing Officer at Norwood Hospital; and Charles Doody, Chief of the Canton Fire Department.


Quincy councilor says Rice video brings domestic violence ‘out of shadows’
Click here to link to this Patriot Ledger article

Victims of domestic violence can call DOVE’s 24-hour crisis hotline at 617-471-1234 or 888-314-3683
To view DOVE’s video, visit

By Patrick Ronan
The Patriot Ledger
Posted Sep. 12, 2014

QUINCY – Brian Palmucci didn’t need to watch video of Ray Rice hitting his then-fiancee (now wife) to know what domestic violence looks like.

One of Palmucci’s earliest memories from childhood is sitting in his high chair and watching as his enraged father stabbed his mother with a fork. Palmucci said he distinctly remembers the sight of the fork piercing his mom’s jeans and sinking into her leg.

“I remember the horror, my mother’s scream,” Palmucci said.

Palmucci, a Quincy city councilor, said it’s unfortunate that it took video footage of Rice, a well-known athlete, to spark a national conversation about domestic violence, but he’s hopeful the attention on the topic will prove beneficial.

“It’s an opportunity for people to be educated on domestic violence and bring it out of the shadows,” Palmucci said.

Palmucci this summer decided to share publicly for the first time his personal experiences witnessing domestic violence for a video produced by DOVE, the Quincy-based nonprofit that provides services for victims of domestic violence. DOVE’s video, which also features testimonials from victims of physical and sexual abuse, was released last month – weeks before the Rice video made headlines.

Palmucci, a lawyer by trade, is on DOVE’s board of directors.

Sue Chandler, executive director of DOVE, said there’s a lack of resources available to domestic violence victims and their children. She said her group’s shelter in Quincy, which can house six families, is always filled to capacity and there aren’t enough transitional programs and affordable housing in the state to relocate victims.

She said she’s heard a lot of people criticizing Rice’s wife, Janay, for staying with her husband after being abused. Though every case is different, she said many women are afraid to leave their partners. Also, she said some victims love their partners so much that they’re hopeful they can change.

Chandler said the fact that it took the release of the Rice video to get people talking about domestic violence shows just how much work still needs to be done to combat what she calls a “significant crisis.”

“It’s unfortunate that it literally takes that level of a visual to spark a conversation about it,” Chandler said. “With a lot of the people we work with, they experience that kind of violence – but the public doesn’t see it.”

Quincy police Lt. Patrick Glynn, who oversees the city’s domestic violence program, said it’s important for victims of domestic violence to know that they’re not alone.

“It’s a tragic situation and people feel they can’t escape from it, but there is always an agency or an individual that they can reach out to,” Glynn said.

Glynn said some signs that domestic violence or sexual abuse are occurring in a home, or may occur, are if someone degrades their partner in public or tries to exert power over them, whether through financial, sexual, emotional or physical means. Also, he said animal abuse is a common indicator of domestic violence.

Glynn, Palmucci and Chandler agreed that every member of the public can play a role in helping stop or prevent domestic violence.

“It’s not an NFL issue. It’s not a Quincy issue,” Palmucci said. “It’s a community issue, and it needs a community solution.”

Patrick Ronan may be reached at


Infinity Law TV interview with Maureen Flores, DOVE’s Civilian Domestic Violence Advocate


After 35 years, DOVE’s aim remains high
In 35 years, the DOVE agency in Quincy has transformed itself from a hotline and small emergency shelter to a multi-service agency serving 15 communities with legal and social service programs that help survivors of domestic violence rebuild their lives.
(read article)

Survivors of domestic violence create new beginnings

By writing in journals and sharing creativity, survivors of domestic violence create new beginnings at DOVE in Quincy. Margaret Mason, a social worker who guides the writing group, shares insights.



DOVE, Inc. Appoints Dawn Hayes as Director of Development and Communications

Dawn Hayes Portrait-

Dawn Hayes (view press release)


Please view  DOVE press release Divas Dance 2014