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Community Services

DOVE Program Updates during COVID-19 (Coronavirus):

Download pdf of Civilian Domestic Violence Advocates Update

Civilian Advocacy Program

Our Advocates are working remotely and can answer questions about how to obtain Restraining Orders, provide updates on the criminal justice system and offer resources, support, and safety planning during this difficult time.

Things are changing daily at the courts and some police stations in Norfolk County but our Civilian Program Advocates are still working and available. We can help to navigate the court processes and are up to date on the day to day issues our clients are facing.

Please feel free to contact our Advocates at the below numbers:

For questions about domestic violence proceedings, restraining orders at Dedham District Court, or how the Dedham and Norwood Police Departments are handling these issues, please call: Sarah Kinnane 857-939-3058

For questions about domestic violence proceedings, restraining orders at Quincy District Court or how the Braintree, Quincy or Weymouth Police are handling these issues, please call: Maureen Flores 617-653-4226

For questions about how the Holbrook, Milton or Randolph Police are handling these issues or if Haitian or French languages are needed, please call: Julie Thermidor 617-831-8326

View Family resource regarding things to do with your child/children during COVID-19 


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 For all services contact 617. 770. 4065 x 300 and leave a message on our intake line

Individual Counseling and Safety Planning
DOVE Community Advocates work with individuals to help process their experiences and begin the healing process as well as identify safety risks and protective factors to develop an individualized safety plan. Community Advocates work with clients to identify their goals and address the concerns, needs, or adjustments of the individual or family system that have resulted from domestic violence. Activities may include domestic violence counseling, safety planning, risk assessment, service plan development, advocacy with and or connection to other service providers as needed.

Support Groups
DOVE offers multiple support groups designed to meet the various needs of survivors of domestic violence. Groups are offered to clients on a range of topics such as “DV 101,” DV in LGBQ/T Relationships, Healthy Relationships, Healthy Coping Strategies, Creative Writing and others. Groups are available through DOVE’s Community Services Office and in collaboration with other community organizations.

Support for Family and Friends of Survivors
Friends and family members of abuse survivors sometimes feel at a loss for how to support and help their loved one. DOVE provides information, referrals, education, and support to equip non-abusive friends and family members to better understand and support their loved ones.

Civilian Domestic Violence Advocacy Services
A DOVE Civilian Advocate based in the Quincy, Randolph, and Holbrook Police Departments works with victims identified through police domestic violence calls and offers information and support related to restraining orders and a variety of advocacy services. She also solicits feedback from victims about the police department’s response to the incident and uses this information to provide feedback and to inform training and police protocol improvements.

HopeLine Cell Phone Program
DOVE provides cell phones to victims of domestic violence through the HopeLine Program sponsored by Verizon Wireless. HopeLine phones are refurbished cell phones equipped with 3,000 minutes. These phones provide a safe way for victims and survivors of domestic violence to stay connected with friends, family, employers and service providers.

Local Police Departments
Milton, Quincy, and Norwood

Address Confidentiality Program Assistance
Certified through the Secretary of the Commonwealth of Massachusetts, DOVE staff assist clients with the application process of the Address Confidentiality Program. The ACP provides a safe substitute address for victims of domestic violence, sexual assault and stalking to use as their legal address, as well as work and/or school address.

Victim Compensation Application Assistance
DOVE staff assist victims of domestic violence crimes with the application process for the Victim Compensation Program through the Massachusetts Attorney General’s Office.

Referrals and Information
DOVE offers information and referrals to a wide range of human services, both locally and statewide.

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